Client Protection Policy

Nursery Purchases

We guarantee our nursery stock for 365 days!  Up to a year after purchase, we will refund any plant or tree that fails upon return of purchased item and presentation of Fruit Hill Farm, LLC receipt.

Installations

Our commitment to you starts with our transparent quote process for all installation work.  We give you an itemized quote that illustrates the details of the value we offer if you choose us for your installation work.

We stand by our work.  Any garden that we install, we have ongoing resources for your new garden’s critical first 30 days that include:

*  A post installation call with one of our garden helpers
*  One scheduled onsite inspection from one of our garden helpers to ensure your new garden is maturing as expected
*  Unlimited email consultation in your first 30 days
*  A 30 day complementary pass to attend workshops that are hosted that month     (calendar provided at time of installation)

All installation clients will be provided copies of our soil management; water conservation; and integrated plant management protocols.  These proactive protocols are designed to improve the condition of your soil; promote carbon sequestration; and improve your natural land base.  By signing a household declaration that your family will practice these protocols in your yard, you will be given a 10% discount on your Fruit Hill Farm, LLC installations.

If, for any reason, you are not satisfied with your installation please contact us at: 509.844.4729 and give us the opportunity to make you a satisfied client.

Co-Working Space

Community co-working space is on a month-to-month basis.  We promise to never sell more memberships than number of community desks.